Rectify Plumbing

Plumbing Health Check & Maintenance Plans

· Hornsby, Hills, North Shore and Central Coast
Catch the small fix before it becomes the big bill.

One visit from a licensed Rectify plumber. We check your hot water system, water pressure, taps, toilets, drains and hidden leaks, then give you a photo report of what is fine, what to watch and what needs fixing. Nothing is done without a clear quote first.

5.0 on Googlefrom 480+ reviews across our Berowra Heights and Central Coast teams
The Rectify Plumbing team beside a company van
Health Check value$300

Includes the Hot Water Health Check

Included every year for Club members from $13.99 a month
Licensed and insuredPlumbers and gasfitters
13+ years experienceLocal since 2019
Written photo reportPlain English, no jargon
Quoted before any workNo surprise bills
Why a Health Check

Most big plumbing bills start as something nobody noticed.

Plumbing fails quietly. A tired hot water valve, a slow leak behind a wall or tree roots creeping into a sewer line give very little warning until the day they cost you a weekend, a ceiling or an emergency call-out.

Hot water unit installed by Rectify Plumbing

Hot water that dies on a cold morning

Relief valves, anodes and tempering valves wear out long before the tank stops working. Caught early, it is a service. Caught late, it is a new system.

Late fix: full hot water replacement
Sewer pipe crushed by tree roots

Tree roots in the sewer line

Roots find the smallest crack in older clay pipes, especially across leafy Hornsby Shire and the Hills. Slow drains are the early warning most people ignore.

Late fix: excavation and pipe repair
Rectify plumber clearing a drain

Hidden leaks and high pressure

A running cistern or a leak you cannot see adds to every water bill, and water pressure that is too high strains every tap, hose and appliance in the house.

Late fix: water damage and burst pipes
What we check

Your Home Plumbing Health Check, point by point.

A complete once-over of the plumbing you rely on every day, valued at $300. Every item is checked, photographed where useful and written up in your report.

Hot Water Health Check INCLUDED

  • Temperature and pressure relief valve test
  • Tempering valve and outlet temperature
  • Tank, fittings and connections for leaks or corrosion
  • Age, condition and expected remaining life
  • Gas or electric connection check (visual)
  • Advice on anode and servicing needs

Water supply and pressure

  • Mains water pressure test
  • Pressure limiting valve check
  • Water meter test for hidden leaks
  • Main stop tap located and tested

Taps, toilets and fixtures

  • Every tap and mixer for drips and wear
  • Toilet cisterns for silent running leaks
  • Under-sink flexi hoses and isolation valves
  • Showers and visible seals

Drains and sewer

  • Flow test on sinks, basins, showers and floor wastes
  • Overflow relief gully and inspection points
  • Early signs of roots or partial blockages

Outside the house

  • Garden taps and exposed pipework
  • Visible stormwater pits and downpipe connections
  • Gas meter and visible gas lines (visual)
Home Plumbing Health ReportExample · Berowra Heights
14Good
3Watch
1Fix now
Hot water relief valveTested, operating correctlyGood
Water pressureHigh reading, pressure limiting valve advisedWatch
Sewer line, rear yardSlow flow, early root entry likelyFix now
Ensuite toilet cisternMinor running leak, washer replacementWatch
What you walk away with

Not just a visit. A clear plan for your home.

Most plumbers leave when the job is done. After a Health Check you know exactly where your plumbing stands and what it will take to keep it that way.

  • 1

    A written photo report

    Every item marked Good, Watch or Fix now, in plain English, sent to you after the visit.

  • 2

    A priority list with fixed quotes

    Anything that needs work is quoted before we touch it. You decide what happens and when.

  • 3

    Peace of mind you can plan around

    Know what your hot water system has left and budget for it, instead of finding out on a cold morning.

How it works

Three steps. About an hour of your day.

01

Book a time

Call or book online. Our office confirms a time that suits you, including early starts.

02

We inspect

A licensed Rectify plumber works through the full checklist, usually in 60 to 90 minutes.

03

You get the report

Your written photo report and quotes for anything worth fixing. No pressure, no hard sell.

Health Check valued at $300 · Free every year for Club members

Relax with Rectify Club

Plumbing maintenance plans: get the Health Check every year, and never pay a call-out fee again.

Club members get their $300 Health Check included each year, priority booking ahead of the queue, no call-out fees and member-only offers. From $13.99 a month, no lock-in contract.*

Annual Home Plumbing Health Check$300
Hot Water Health CheckIncluded
No call-out fee, all yearIncluded
Essential membership, 12 months$167.88
The check alone covers it$132 ahead
Based on the Essential plan. Compared with the $300 Health Check value before any call-out savings.

Essential

For units, apartments and smaller homes.

$13.99 /month
$167.88 a year, incl. GST
Includes $300 of value in year one
  • Annual Home Plumbing Health Check ($300 value)
  • Hot Water Health Check included
  • No call-out fee
  • Priority service within 48 hours*
  • Exclusive member offers
  • Plumbing maintenance reminders
  • Labour discount
  • Complimentary tap service
Call to join Essential
Call 0400 073 180 and our office will set up your membership
Most popular

Plus

For family homes that want faster help and better value on labour.

$24.99 /month
$299.88 a year, incl. GST
$300 check + free tap service + 10% off labour
  • Everything in Essential
  • Priority service by the next business day*
  • 10% off eligible labour, all year
  • 1 complimentary standard tap service a year
  • Discounted CCTV drain camera inspection with your Health Check
Call to join Plus
Call 0400 073 180 and our office will set up your membership

Premium

For larger homes that want the highest level of care.

$39.99 /month
$479.88 a year, incl. GST
$650+ of included services a year
  • Everything in Plus
  • Same-day priority response*
  • Up to 2 complimentary standard tap services a year
  • 1 complimentary CCTV drain camera inspection ($350 value)
Call to join Premium
Call 0400 073 180 and our office will set up your membership

*Priority response times are subject to availability, service area and the nature of the plumbing request. Emergency, specialist or complex works may require different response times. Complimentary tap services and CCTV inspections are completed during your annual Health Check, cannot be rolled over or exchanged for cash, and exclude parts and major repairs. All prices include GST. No lock-in contract; however, if you cancel within your first 12 months after your annual Health Check has been used, an early cancellation fee applies. See the membership terms.

Built around your home

Bigger home or extra equipment? Add it to your plan.

Every home is different. Add what your property needs for $5 a month each, and it is covered in your annual Health Check.

Two-storey homes

Upper floor bathrooms, risers and access covered in your Health Check.

Add-on: $5 a month

Water filter care

Filter cartridge check and replacement reminders, so your drinking water stays clean.

Add-on: $5 a month

Rainwater tank and pump

Pump pressure, first-flush and tank connection check.

Add-on: $5 a month

Extra bathrooms

Three or more bathrooms checked tap by tap, toilet by toilet.

Add-on: $5 a month
For real estate agents and property managers

One plan for your whole rent roll.

Put multiple properties on a single Rectify account. Fewer urgent tenant calls, a documented Health Check for every landlord, and one monthly invoice. Managing a building? See our strata plumbing service.

  • Multi-property pricingLower per-property rates as your portfolio grows.
  • A report for every landlordEach property gets its own photo report you can forward straight to the owner.
  • Water efficiency checksTaps, showerheads and leaks checked against the standards NSW landlords need to meet before passing on water usage charges.
  • Priority for tenant call-outsYour properties move up the queue when something goes wrong.
  • Entry and tenant coordinationWe book around the tenant and send you a record of every visit.

Get portfolio pricing

Tell us about your properties and we will send a tailored quote within one business day.

Your year as a member

We keep an eye on your plumbing, so you do not have to.

Day 1

Welcome call

Our office calls to book your Health Check at a time that suits.

Wk 2

Health Check done

Photo report, priority list and member pricing on any fixes.

Qtr

Seasonal reminders

Simple checks before winter and summer, sent to your inbox.

Any

Priority help

Something goes wrong? No call-out fee and you jump the queue.

Mth 11

Next check booked

We remind you and book next year's Health Check before it lapses.

Refer a neighbour

When a friend joins the Club, you both get a month free.

Member-only offers

Exclusive pricing on hot water upgrades, filters and fixtures through the year.

5.0480+ Google reviews
Jack and Adam did a great job with the camera inspection and jetting at my house. They were friendly, professional and got the job done quickly.
Paul Miller · Google review, Sep 2026
He was clear about costs, and explained exactly what needed to be done and why. Punctual, friendly and did a great job, also leaving the site clean and tidy.
Satu Chad · Google review, Sep 2026
We've used Rectify Plumbing for a few years now for a variety of problems that they've always solved with a smile. Courteous, prompt, thorough and very professional.
Britta Dolan · Google review, Dec 2025
Replaced our hot water system on a Saturday morning. They also ensured our home is compliant with current regulations, by installing a pressure reduction valve.
Adrian Hawes · Google review, Jul 2026
They arrived on time, explained everything clearly, and completed the job quickly with great attention to detail. Fantastic service and very well priced.
Nicole Chapman · Google review, Mar 2026
I thought we had a stubborn blockage, however Jake and Jack quickly found that it was a broken sewer pump. Had it working within a few hours. All for a fair price.
James Fereday · Google review, Jan 2026
The Rectify Promise

No lock-in. No surprise bills. No hard sell.

  • Cancel anytime by phone or email (an early cancellation fee applies if your Health Check has been used in your first 12 months)
  • Every job quoted before work starts
  • Licensed, insured, uniformed plumbers
  • Benefits continue to the end of the month you have paid for
Questions

Frequently asked questions

What exactly is the Home Plumbing Health Check?

A thorough inspection of your home's plumbing by a licensed Rectify plumber, valued at $300. It includes the Hot Water Health Check, water pressure, taps, toilets, drains and a hidden leak test, and you receive a written photo report afterwards. Club members get it included every year.

Can I book a Health Check without joining the Club?

Yes. Book a one-off Health Check by calling 0400 073 180. If you join the Club afterwards, your next Health Check is included in your membership.

Which plan should I choose?

Essential suits units and smaller homes that mainly want the annual check and no call-out fee. Plus is our most popular and suits most family homes, with faster response, 10% off labour and a free tap service. Premium suits larger homes where same-day response matters, and the included CCTV inspection alone is a $350 value. Not sure? Call us and we will tell you honestly which fits.

Am I locked into a contract?

No. There is no minimum term. Cancel anytime by calling 0400 073 180 or emailing enquiry@rectifyplumbing.com, and your benefits continue until the end of the month you have paid for. If you cancel within your first 12 months after your annual Health Check has been used, an early cancellation fee applies: the 12-month Essential plan fee ($167.88) less the membership fees you have already paid. If you have not used your Health Check, there is no cancellation fee. See the membership terms.

Does "no call-out fee" mean the work is free?

No. It means you are not charged simply for us attending. Labour and parts for the work itself are quoted and charged as normal, and Plus and Premium members get 10% off eligible labour.

Are there homes or jobs that cost extra?

Two-storey homes and extra bathrooms are covered by a $5 a month add-on. Roof-related services, gutter inspections and other specialist services may incur additional charges. Anything extra found during an inspection is always discussed and quoted before we proceed.

Do you service my area?

Our teams are based in Berowra Heights and on the Central Coast, covering Hornsby Shire, the Upper North Shore, the Hills District and the Central Coast, including Hornsby, Pennant Hills, Castle Hill, Dural, Epping, St Ives, Turramurra, Gosford and Wyoming. Not sure? Call 0400 073 180 and we will confirm before you join.

I manage rental properties. Can I put several on one account?

Yes. Use the portfolio form above and we will send multi-property pricing, with a separate report for each property.

What happens to complimentary services I do not use?

Complimentary tap services and CCTV inspections are completed during your annual Health Check. They do not roll over and cannot be exchanged for cash or credit, so it is worth booking your check every year. We will remind you.

Membership terms

General

  • Membership benefits apply only while your membership is active and payments are up to date.
  • Membership is monthly. All prices include GST.
  • The annual Home Plumbing Health Check is subject to standard booking availability.
  • Priority response times are subject to availability, service area and the nature of the plumbing request. Emergency, specialist or complex plumbing works may be subject to different response times.
  • The 10% labour discount (Plus and Premium) applies to eligible labour charges only. It excludes materials, parts, equipment hire, specialist equipment and other additional charges.
  • Additional works identified during any inspection will be quoted separately before proceeding.
  • Two-storey homes and extra bathrooms are covered by a $5 a month add-on. Roof-related services, gutter inspections and other specialist services may incur additional charges where applicable.

Complimentary services

  • Complimentary services must be used within the applicable membership year. Unused complimentary services cannot be rolled over, accumulated or exchanged for cash or credit.
  • Complimentary standard tap services (1 per membership year on Plus, up to 2 on Premium) must be completed during the annual Home Plumbing Health Check, cannot be booked separately or transferred, and expire at the end of the membership year if unused. Replacement parts, cartridges, specialty fittings, replacement taps and major repairs are excluded and may incur additional charges.
  • The complimentary standard CCTV camera inspection (Premium, 1 per membership year, $350 value) must be completed alongside the annual Home Plumbing Health Check and is subject to suitable access and inspection conditions. It excludes extensive pipework investigations, pipe jetting, excavation, repairs and additional specialist works.
  • The discounted CCTV camera inspection (Plus) applies when booked with the annual Home Plumbing Health Check.

Add-ons

  • Two-storey homes, water filter care, rainwater tank and pump, and extra bathrooms can each be added to a membership for $5 a month, billed with your monthly membership.

Refer a neighbour

  • When someone you refer joins, you each receive one month's membership free. Free months cannot be exchanged for cash or credit.

Cancellation

  • There is no minimum term. To cancel, call 0400 073 180 or email enquiry@rectifyplumbing.com. Benefits continue until the end of the month you have paid for. Payments already made are not refunded.
  • If you cancel within the first 12 months of your membership and your annual Home Plumbing Health Check has been used, an early cancellation fee applies: the 12-month Essential plan fee ($167.88) less the membership fees you have already paid. For example, if you cancel after 3 months on Essential ($41.97 paid), the fee is $125.91.
  • If you have not used your Health Check, there is no cancellation fee.

Know more. Stress less.

Start with a Health Check, or get it included every year in the Relax with Rectify Club.

Call Book Health Check
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